2015

Incheon International Airport Rated the Best Airport Worldwide for 10 Years in a Row

Incheon International Airport is rated the best airport worldwide for 10 years in a row (2005-Present) by the10991302_422035434626889_7846399323112749385_n Airport Service Quality (ASQ) survey. Incheon Airport has won the highest score in 2 categories: Best airport in Asia-Pacific region, Best airport with the size of 25-40 million; claiming the Best Airport Worldwide title with the score of 4.97 out of perfect 5.

10987369_422035427960223_1348399387592326390_n 10390575_422035421293557_1270677500669541741_nASQ survey is an annual evaluation organized by the Airports Council International (ACI). The ACI gives out the award, based on satisfaction ratings of the passengers in the ASQ survey. This award is considered one of the most prestigious accolades in the industry.

Jung Chang-Soo, the CEO and the President of the airport corporation said that, “The successful achievement of Incheon Airport was only possible with the full confidence and support from the government, as well as the united efforts of over 40,000 staff and workers at the airport.”

(The video was made a few years ago)

Incheon International Airport will continue to thrive as the world’s best airport in the industry by sustaining service competitiveness and improving all the aspects of airport management besides service.

 

 

3 replies »

  1. Incheon is by far my favorite airport. I usually hate waiting around for my connecting flights, but I never feel like I have enough time in there. The staff are friendly, the cultural parades are exciting, the food is delicious, and I tend to forget I’m getting on a 13 hour flight by the generally happy atmosphere. Way to go and keep it up Incheon!

  2. Great find on the video! I wish I could fly there, walk through there, work there…uh, live there?!
    P.S. Neat little story about Korean Air pilots in Malcolm Gladwell’s “Outliers” book.

  3. Nice find of the video! I wish I could fly there, walk through there, work there…uh, live there?!

    P.S. Neat little story about Korean Air pilots in Malcolm Gladwell’s “Outliers” book.

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