Incheon International Airport is rated the best airport worldwide for 10 years in a row (2005-Present) by the Airport Service Quality (ASQ) survey. Incheon Airport has won the highest score in 2 categories: Best airport in Asia-Pacific region, Best airport with the size of 25-40 million; claiming the Best Airport Worldwide title with the score of 4.97 out of perfect 5.
ASQ survey is an annual evaluation organized by the Airports Council International (ACI). The ACI gives out the award, based on satisfaction ratings of the passengers in the ASQ survey. This award is considered one of the most prestigious accolades in the industry.
Jung Chang-Soo, the CEO and the President of the airport corporation said that, “The successful achievement of Incheon Airport was only possible with the full confidence and support from the government, as well as the united efforts of over 40,000 staff and workers at the airport.”
(The video was made a few years ago)
Incheon International Airport will continue to thrive as the world’s best airport in the industry by sustaining service competitiveness and improving all the aspects of airport management besides service.